Released2025-09-20

Webhook Reliability Framework

Q: What happens to events in the dead-letter queue?

Dead-lettered events can be inspected in the monitoring dashboard, manually replayed after fixing the underlying issue, or automatically discarded after a configurable retention period. You receive alerts when events enter the DLQ.

Q: Does this work with all marketplace webhooks?

Yes. The framework is platform-agnostic and works with any webhook-capable service. It handles the reliability layer so individual connectors can focus on business logic.

Enterprise-grade webhook delivery with zero missed events.

Webhooks are the backbone of real-time integrations, but they are inherently unreliable. Our framework adds enterprise-grade reliability with automatic retry, dead-letter queues, deduplication, and end-to-end monitoring.

99.97%

Event Delivery Rate

< 200ms

Avg Processing Latency

100%

Duplicate Prevention

< 30s

Mean Time to Recovery

Key Innovations

Guaranteed Delivery

Every webhook event is persisted before acknowledgment. Failed deliveries retry with exponential backoff up to configurable limits.

Deduplication

Idempotency keys prevent duplicate processing when marketplaces send the same event multiple times during retries.

Dead-Letter Queue

Events that exhaust retry limits land in a dead-letter queue for manual investigation and replay.

Real-Time Monitoring

Dashboard showing delivery rates, latency percentiles, error patterns, and queue depths across all connected platforms.

Technical Details

PostgreSQL-backed persistent queue with ACID guarantees

Exponential backoff with jitter (1s → 2s → 4s → ... → 24h max)

SHA-256 based idempotency key generation

Per-marketplace rate limiting to respect API quotas

Prometheus metrics export for Grafana dashboards

Automatic alerting via email and Slack for queue anomalies

Frequently Asked Questions

What happens to events in the dead-letter queue?

Dead-lettered events can be inspected in the monitoring dashboard, manually replayed after fixing the underlying issue, or automatically discarded after a configurable retention period. You receive alerts when events enter the DLQ.

Does this work with all marketplace webhooks?

Yes. The framework is platform-agnostic and works with any webhook-capable service. It handles the reliability layer so individual connectors can focus on business logic.

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