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Privacy Policy

Last Updated: October 4, 2026

The ECOSIRE group

ECOSIRE is a group of companies. ECOSIRE (Private) Limited is registered with the Securities and Exchange Commission of Pakistan, and ECOSIRE LLC is registered with the Wyoming Secretary of State in the United States. This Privacy Policy applies to the websites, products and services of the ECOSIRE group companies.

1. Introduction

ECOSIRE Private Limited ("ECOSIRE," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.

2. Information We Collect

Personal Information

When you create an account, make a purchase, or contact us, we may collect your name, email address, billing address, payment information (processed securely via Stripe), and any other information you voluntarily provide.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use your IP address to derive company-level (firmographic) information — such as the organization a business network belongs to — to understand which businesses are interested in our products and to improve our marketing and outreach. This identifies organizations, not individuals; we do not use it to identify private persons.

License Activation Data

When you activate a product license, we collect the domain name where the license is activated to enforce activation limits and prevent unauthorized use.

3. How We Use Your Information

  • Process transactions and deliver purchased products
  • Manage your account and provide customer support
  • Send transactional emails (order confirmations, license keys, download links)
  • Improve our website, products, and services
  • Enforce our Terms of Service and license agreements
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may process your data:

  • Stripe — Payment processing (PCI DSS compliant)
  • Amazon Web Services — Cloud hosting and file storage
  • Google — Website analytics with Google Analytics 4 (see section 8)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS), encrypted storage, row-level security policies in our database, and secure authentication protocols.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for legal, accounting, or fraud prevention purposes after account deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, please contact us at privacy@ecosire.com.

8. Cookies and Analytics

We use a small number of cookies and similar browser storage. Some are needed for the website to work; the others help us understand how the website is used so that we can improve it:

  • Essential cookies — set by ECOSIRE to keep you signed in and to protect our forms against cross-site request forgery. The website cannot work without them.
  • Google Analytics 4, a web analytics service provided by Google — measures which pages are visited, where visits come from (for example a search engine or another website) and actions such as adding an app to the cart or starting a checkout, so that we can improve the website. It sets the cookies _ga and _ga_*, which last up to 2 years. You can opt out with the Google Analytics opt-out browser add-on or by blocking these cookies in your browser. Google explains how it uses this information in How Google uses information from sites or apps that use its services.
  • Umami, our own analytics, hosted on our servers at a.ecosire.com — counts page views and events. It sets no cookies and stores nothing on your device. When you are signed in, it links this activity to your internal account number and account role; it never receives your name or email address.
  • First-party browser storage — your browser's local storage keeps the page you first arrived on, the referring website and any campaign tags, plus a random identifier for your browser; its session storage keeps the pages you view during the current visit. Our own servers receive the identifier with the pages you visit and with a few actions such as signing up or opening a demo, and the arrival details with any form you submit, so that we know how you found us. You can delete this storage at any time in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

For questions about this Privacy Policy, please contact us at privacy@ecosire.com or visit our Contact page.