Support & Maintenance
Keep your OpenClaw agents running smoothly with proactive support.
AI agents need ongoing attention — skill updates, security patches, LLM provider changes, and performance optimization. Our support plans provide dedicated OpenClaw experts who monitor your agents, resolve issues before they impact your business, and continuously optimize performance. Flexible retainer plans from hourly to full managed service.
Our Process
Health Assessment
Comprehensive audit of your OpenClaw deployment, agents, skills, and infrastructure health.
Plan Selection
Choose your support tier based on agent count, SLA requirements, and budget.
Onboarding
Set up monitoring, alerting, ticketing, and communication channels (Slack, email, or portal).
Ongoing Support
Continuous monitoring, proactive maintenance, incident response, and monthly optimization reviews.
Key Benefits
Proactive Monitoring
Agent health, skill execution, LLM costs, and error rates monitored 24/7 with automated alerting.
Sub-2-Hour Response
Critical issues acknowledged within 2 hours, resolved within SLA — guaranteed in your service agreement.
No Overhead
On-demand access to OpenClaw experts without the cost of a full-time AI engineer hire.
Continuous Optimization
Monthly reviews to optimize skills, reduce LLM costs, and improve agent effectiveness.
What's Included
Frequently Asked Questions
What happens when OpenClaw releases a major update?
We test new releases in a staging environment before upgrading your production agents. Major updates are scheduled during low-impact windows, with rollback plans ready. You never get surprised by a breaking change.
Do you support self-hosted and cloud deployments?
Yes. We support OpenClaw deployments on any infrastructure — AWS, GCP, Azure, DigitalOcean, on-premises servers, or hybrid setups. Our monitoring and management tools work regardless of where your agents run.
Get OpenClaw Support
Tell us about your requirements and we will get back to you within 24 hours with a tailored proposal.